Your privacy matters to bdg99. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have as a player. We keep it straightforward — no legal jargon where plain English works better.
Six core privacy principles that guide how bdg99 handles your personal information.
All data transmitted between your device and bdg99 is protected by SSL encryption. Your personal details and payment information are never sent in plain text across any network.
bdg99 does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information stays within the bdg99 platform and its essential service providers.
bdg99 only collects the personal data that is genuinely necessary to operate your account, process payments, and comply with legal obligations. We do not collect data for the sake of it.
Access to your personal data within bdg99 is restricted to staff who genuinely need it to do their job. All internal access is logged and audited on a regular basis.
You can request deletion of your personal data from bdg99 at any time, subject to legal retention requirements. Requests are processed within 30 days of receipt by the support team.
In the unlikely event of a data breach affecting your personal information, bdg99 will notify you promptly and take immediate steps to contain the breach and protect affected accounts.
bdg99 ("we", "us", "the Platform") is committed to protecting the privacy of every player who uses the bdg99 platform at bdg99.live. This Privacy Policy explains how bdg99 collects, uses, stores, and protects your personal data when you register an account, make deposits, place bets, or interact with any part of the bdg99 platform.
By registering a bdg99 account or continuing to use the platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with this policy, you should not use the bdg99 platform.
Plain English Commitment: bdg99 has written this Privacy Policy to be as clear and readable as possible for players in Bangladesh. If any section is unclear, contact the bdg99 support team at [email protected] before continuing to use the platform.
This policy applies to all personal data collected through the bdg99 website, mobile app, customer support channels, and any other touchpoint where you interact with the bdg99 platform. It does not apply to third-party websites or services that may be linked from bdg99 content.
bdg99 collects only the personal data that is necessary to provide you with a safe, functional, and compliant betting experience. The categories of data we collect are set out in the table below:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Account registration and age verification |
| Contact Data | Mobile number, email address | Account communication and support |
| Financial Data | bKash/Nagad/Rocket account number, transaction history | Processing deposits and withdrawals |
| Technical Data | IP address, device type, browser, operating system | Security, fraud prevention, platform optimisation |
| Usage Data | Pages visited, bets placed, games played, session duration | Platform improvement and responsible gaming monitoring |
| Communications Data | Support chat logs, emails sent to bdg99 | Customer service and dispute resolution |
bdg99 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.
bdg99 collects your personal data through the following channels:
bdg99 does not purchase personal data from third-party data brokers or marketing lists. All data we hold about you comes directly from your interactions with the bdg99 platform.
bdg99 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. The specific purposes for which bdg99 uses your data are:
bdg99 will not use your personal data for automated decision-making that produces legal or similarly significant effects on you without first giving you the opportunity to request human review of that decision.
Marketing Communications: bdg99 may send you promotional offers and bonus notifications via your registered mobile number or email. You can opt out of marketing communications at any time by contacting the support team. Opting out of marketing will not affect your ability to use the bdg99 platform.
bdg99 uses cookies and similar tracking technologies on the bdg99.live website to improve your experience and keep the platform secure. A cookie is a small text file stored on your device when you visit a website.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential | Keep you logged in, maintain session security, process transactions | No — required for the platform to function |
| Analytics | Understand how players use bdg99, identify popular pages and features | Yes — via browser settings |
| Preference | Remember your language and display settings on bdg99 | Yes — clearing cookies will reset preferences |
| Security | Detect suspicious login attempts and protect your bdg99 account | No — required for account security |
You can manage or delete cookies through your browser settings at any time. Note that disabling non-essential cookies will not prevent you from using the bdg99 platform, but some features may not work as smoothly.
bdg99 retains your personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. The general retention periods applied by bdg99 are as follows:
When your personal data is no longer required, bdg99 will securely delete or anonymise it. You may request early deletion of your data by contacting the support team, subject to the legal retention obligations described above.
bdg99 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, or disclosure:
While bdg99 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You play an important role in keeping your account safe by using a strong, unique password and not sharing your login credentials with anyone.
As a bdg99 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the bdg99 support team at [email protected].
Request a copy of all personal data bdg99 holds about you. We will respond within 30 days.
Ask bdg99 to correct any inaccurate or incomplete personal data held on your account.
Request deletion of your personal data, subject to legal retention obligations.
Ask bdg99 to limit how your data is used while a dispute or correction request is being resolved.
Request your personal data in a structured, machine-readable format for transfer to another service.
Withdraw consent for marketing communications or optional data processing at any time.
bdg99 will respond to all privacy rights requests within 30 days. In complex cases, this may be extended by a further 30 days, and you will be notified if an extension is required.
The bdg99 platform is strictly for adults aged 18 and over. bdg99 does not knowingly collect personal data from anyone under the age of 18. If you believe that a minor has registered a bdg99 account or provided personal data to the platform, please contact the support team immediately at [email protected].
Upon receiving a credible report that a minor's data has been collected, bdg99 will take immediate steps to verify the claim, close the account, delete the data, and return any deposited funds to the payment source. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online betting platforms.
bdg99 may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or industry best practices. When material changes are made, bdg99 will notify registered players via their registered contact details and publish the updated policy on this page with a revised effective date.
We encourage you to review this Privacy Policy periodically. Continued use of the bdg99 platform after the effective date of any update constitutes your acceptance of the revised policy. If you do not agree with the updated policy, you should stop using the platform and contact support to close your account.
If you have any questions about this Privacy Policy, want to exercise your privacy rights, or have a concern about how bdg99 handles your personal data, please contact the bdg99 support team. We are available 24 hours a day, 7 days a week.
Email: [email protected]
Support Hours: 24/7, including public holidays.
Response Time: Privacy rights requests are handled within 30 days. General queries are typically resolved within 2 hours.
For questions about responsible gaming tools and self-exclusion, visit the Responsible Gaming page. For general platform questions, the FAQ page covers the most common topics raised by bdg99 players in Bangladesh.
Now you know exactly how bdg99 protects your privacy. Register your free account today and enjoy secure betting with BDT payments via bKash, Nagad, or Rocket.